Privacy Policy

Your privacy matters to us. This policy explains exactly what personal information dhk77 collects, why we collect it, how we use it, and the rights you have over your own data.

Last Updated: January 2026

1. Introduction

By using dhk77, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein. If you do not agree with the terms of this Policy, please do not use the platform. We encourage you to revisit this page periodically as we may update this Policy from time to time to reflect changes in our practices or applicable law.

Your data is safe: dhk77 never sells your personal information to third parties and applies SSL encryption across the entire platform to keep your data secure at all times.

Privacy at a Glance

SSL Encryption

All data transmitted to and from dhk77 is protected by industry-standard SSL encryption.

No Data Selling

We never sell or rent your personal information to any third-party marketing organisations.

Your Rights

Access, correct or request deletion of your personal data at any time by contacting our support team.

We use essential and analytics cookies only. You can manage cookie preferences through your browser settings.

Limited Sharing

Data is shared only with game providers, payment partners and compliance authorities — never for advertising.

Right to Deletion

Request account and data deletion at any time, subject to legal retention obligations.

2. Information We Collect

dhk77 collects personal data through three primary channels: information you provide directly to us, information collected automatically as you use the platform, and information received from third-party service providers who support the operation of the platform.

Information You Provide Directly

Registration data: full legal name, date of birth, residential address (city, district — e.g. Dhaka, Chittagong, Sylhet, Khulna), mobile number and email address.
KYC documents: government-issued photo identity (national ID card, passport or driving licence), proof of address and, where required, proof of payment method ownership.
Financial data: deposit and withdrawal transaction records, payment method identifiers (bKash number, Nagad number, Rocket number, bank account details), and transaction history.
Communications: messages you send to our support team, feedback forms, and any correspondence you initiate with dhk77 via email.

Information Collected Automatically

Technical data: IP address, device type (mobile, tablet, desktop), operating system, browser type and version, screen resolution, and time zone (Bangladesh Standard Time, UTC+6).
Usage data: pages visited, time spent on each section, game sessions started and completed, bet history, wagering patterns, and session duration.
Cookies and similar tracking technologies: session cookies, persistent cookies, and analytics identifiers. See Section 7 for full details on our cookie use.

Information from Third Parties

Payment processors and mobile financial service providers (bKash, Nagad, Rocket, Upay, and partner banks) may share transaction verification data with us to confirm deposit and withdrawal processing.
Game providers (including Pragmatic Play, Evolution Gaming, Spribe, Ezugi and Microgaming) share game-round logs, RNG certification records and session data necessary for fair-play auditing and dispute resolution.
Fraud prevention and compliance partners may provide risk-scoring signals or sanctions-screening results that dhk77 uses as part of its responsible gaming and anti-money-laundering obligations.

3. How We Use Your Information

dhk77 processes personal data only for the specific, explicit and legitimate purposes set out below. We do not use your personal data for any purpose that is incompatible with these stated purposes without first obtaining your explicit consent:

Account creation and management: to register your account, verify your identity and age (21+), maintain your account profile, and process your login credentials securely.
Payment processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay and partner banks, and to maintain accurate financial records for your account.
Regulatory compliance: to fulfil our KYC, anti-money-laundering and responsible gaming obligations, including age verification, identity checks, transaction monitoring and self-exclusion enforcement.
Customer support: to respond to your enquiries, resolve disputes, investigate complaints and provide technical assistance when you contact us at [email protected].
Platform improvement: to analyse usage patterns, measure platform performance, identify and fix bugs, and develop new features and game offerings that better serve players across Bangladesh.
Marketing communications: to send you promotional offers, bonus notifications and platform updates by SMS or email — but only where you have given explicit consent or where permitted under applicable law. You may opt out of marketing communications at any time by contacting support.

4. Legal Basis for Processing

dhk77 relies on the following legal bases to process your personal data, depending on the specific activity in question:

Contractual necessity: processing required to fulfil our obligations under the Terms & Conditions you accepted when registering — including account management, payment processing and dispute resolution.
Legal obligation: processing necessary to comply with applicable anti-money-laundering regulations, age verification requirements, responsible gaming mandates and any lawful order from a competent authority.
Legitimate interests: processing carried out for fraud prevention, platform security, abuse detection and the internal analytics that allow us to improve the service — where these interests are not overridden by your privacy rights.
Consent: processing for direct marketing, non-essential cookies, or any other purpose where we have explicitly asked for and obtained your consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Disclosure to Third Parties

dhk77 does not sell, rent or trade your personal data to third parties for their own marketing purposes. We share personal data only in the following carefully controlled circumstances:

Payment and financial service partners (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank): we share the minimum necessary transaction data to process your deposits and withdrawals securely.
Game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming and others): we share session tokens and account identifiers necessary to authenticate you to their game servers and to maintain fair-play audit trails.
Regulatory and law enforcement authorities: we may disclose personal data where required by law, court order or lawful request from a competent government or regulatory body. dhk77 will notify you of such disclosures wherever legally permitted to do so.
Fraud prevention and compliance service providers: we may share data with specialist third parties who help us detect and prevent money laundering, fraud, collusion and other prohibited conduct — strictly on a need-to-know basis and subject to data-processing agreements.

All third parties with whom dhk77 shares personal data are bound by confidentiality obligations and are prohibited from using your data for any purpose other than the one for which it was shared. dhk77 maintains a register of data-processing relationships and conducts periodic reviews to ensure ongoing compliance.

6. Cookies & Tracking Technologies

dhk77 uses cookies and similar tracking technologies to provide a functional, personalised and secure experience on our platform. A cookie is a small text file that is placed on your device when you visit our website. We use the following categories of cookies:

Types of Cookies We Use

Essential cookies: strictly necessary for the platform to function. These include session authentication tokens, security cookies that protect against cross-site request forgery, and load-balancing cookies. These cookies cannot be disabled without breaking core platform functionality.
Analytics cookies: used to measure how visitors interact with the platform — pages viewed, session length, bounce rate and navigation paths. This data is aggregated and anonymised before analysis. We use analytics data solely to improve platform performance and user experience.
Preference cookies: store your platform settings such as language preference, display options and previously selected game categories so these are remembered across sessions.

You can control and manage cookies through your mobile browser settings. Please note that disabling certain cookies may affect the functionality of dhk77 — for example, disabling session cookies will prevent you from remaining logged in between page loads. dhk77 does not use third-party advertising or retargeting cookies.

dhk77 does not serve behavioural advertising and does not participate in any cross-site tracking network. The only tracking we perform is internal to the dhk77 platform itself.

7. Data Retention

dhk77 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The following retention periods generally apply:

Account and transaction records are retained for a minimum of five (5) years from the date of the last account activity or account closure, whichever is later, in order to meet anti-money-laundering and regulatory record-keeping requirements. KYC documents are retained for the same period. Marketing consent records are retained for as long as you remain subscribed plus three (3) years thereafter. Where retention is no longer required by law or legitimate interest, we will securely delete or anonymise your data.

8. Data Security

dhk77 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration or disclosure. Our security framework includes:

SSL/TLS encryption on all data in transit between your device and dhk77 servers, ensuring that your login credentials, payment details and personal data cannot be intercepted.
Encryption at rest for sensitive personal data stored in our databases, including hashed and salted password storage — your actual password is never stored in plaintext.
Access controls: personal data is accessible only to dhk77 staff and systems that require it for their designated function. Access is managed on a least-privilege basis and is subject to regular audit.
Incident response: dhk77 maintains a documented data-breach response procedure. In the event of a confirmed breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and will take immediate steps to contain and remediate the breach.

While dhk77 takes every reasonable precaution to protect your data, no internet transmission or electronic storage system is completely secure. If you have reason to believe that your account has been compromised, please contact us immediately at [email protected].

9. Your Privacy Rights

As a user of dhk77, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving your request:

Right of access: you may request a copy of all personal data we hold about you, together with information about how it is used, where it was obtained, who it has been shared with and how long we intend to keep it.
Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may request that we correct or complete it without undue delay.
Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where processing is unlawful — subject to our legal retention obligations.
Right to restrict processing: you may request that we limit the way we use your personal data in certain circumstances — for example, while we investigate a rectification request or a complaint.
Right to data portability: you may request that we provide your personal data in a structured, commonly used and machine-readable format so that you can transfer it to another service provider.
Right to object: you may object to processing based on legitimate interests — including profiling — and to direct marketing. Where you object to direct marketing, we will cease processing immediately. Where you object to legitimate-interest processing, we will assess whether our interests are overridden by your rights.

We will not charge a fee for handling a privacy rights request unless the request is manifestly unfounded, excessive or repetitive — in which case we may charge a reasonable administrative fee or decline the request, explaining our reasons in writing.

10. Children's Privacy

dhk77 is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 21. Our registration process includes mandatory age verification to prevent underage access. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on dhk77, please notify us immediately at [email protected].

11. Changes to This Privacy Policy

dhk77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data-processing practices, applicable law, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a platform notification prior to the change taking effect.

Your continued use of dhk77 after any update to this Policy constitutes your acceptance of the revised terms. We encourage you to check this page regularly so you are always informed about how we handle your personal data. The current version of this Policy supersedes all prior versions.

12. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way dhk77 processes your personal data, please contact our privacy support team in writing. We handle all privacy-related enquiries in accordance with our internal data-subject request procedures and will respond within 30 days. Our team operates during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected]

Play Smart, Stay Safe with dhk77

Your data is protected. Now enjoy the games. Log in to dhk77 to explore cricket betting, live casino and slots — or read our Responsible Gaming guide to play confidently. 21+ only.