Terms & Conditions
Please read these Terms & Conditions carefully before registering an account or placing any bet on dhk77. By using this platform you agree to be bound by all provisions set out below.
1. Introduction
These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and dhk77 ("Platform", "we", "us", "our") governing your access to and use of the dhk77 website located at https://dhk77.ws, including all games, betting markets, promotions, payment facilities and support services offered thereon.
By accessing, registering, or using any part of dhk77, you confirm that you have read, understood and unconditionally accepted these Terms. If you do not agree with any part of these Terms, you must immediately cease using the platform. dhk77 reserves the right to update these Terms at any time; continued use after any update constitutes acceptance of the revised Terms.
Key Terms at a Glance
2. Eligibility
To open and maintain an account on dhk77, you must satisfy all of the following criteria at the time of registration and on a continuing basis throughout the life of your account:
- You must be at least 21 years of age. dhk77 enforces strict age verification and will suspend any account where underage use is suspected pending satisfactory proof of age.
- You must be registering and playing on your own behalf, not on behalf of a third party.
- You must not be an employee, contractor, director, officer or immediate family member of an employee of dhk77 or any of its affiliated entities, game providers or payment partners.
- You must have full legal capacity to enter into this Agreement. If you are subject to any court order or guardianship arrangement that restricts your ability to enter into binding contracts, you may not register.
- You must not be registered on any self-exclusion list or have a currently active self-exclusion on dhk77. Players who have voluntarily self-excluded must not attempt to circumvent their exclusion by opening a new account.
dhk77 reserves the right to require documentary evidence to verify eligibility at any time. Failure to provide satisfactory verification documents within the timeframe specified by the platform may result in account suspension and the withholding of pending withdrawals until compliance is achieved.
3. Account Registration & Security
You may hold only one account on dhk77. Opening more than one account — whether under the same or a different identity — is strictly prohibited and may result in the permanent closure of all associated accounts and the forfeiture of any funds held therein. dhk77 uses automated and manual checks to detect duplicate registrations.
Accurate Information
All information you supply during registration — including your full legal name, date of birth, residential address, phone number and payment account details — must be accurate, complete and up to date. You must notify dhk77 promptly if any of your registered details change. Providing false or misleading information is a material breach of these Terms and entitles dhk77 to close your account immediately.
- You are solely responsible for maintaining the confidentiality of your username and password.
- You must not share your account credentials with any other person. All activity conducted via your account is your sole responsibility regardless of who performs it.
- If you suspect unauthorised access to your account, you must contact dhk77 support immediately at [email protected] and change your password without delay.
KYC Verification
dhk77 operates a Know Your Customer (KYC) programme in accordance with responsible gaming and anti-money-laundering obligations. You may be required to submit a government-issued photo ID, proof of address and proof of payment method ownership before a withdrawal is processed. The platform may temporarily restrict withdrawals while verification is pending. dhk77 will handle all submitted documentation in accordance with its Privacy Policy.
4. Deposits & Withdrawals
Deposits
dhk77 accepts deposits via the following channels for players in Bangladesh. All deposits are credited to your account balance in Bangladeshi Taka (BDT) and are non-refundable once confirmed, except where dhk77 determines otherwise at its sole discretion or as required by applicable law:
- Mobile financial services: bKash, Nagad, Rocket, Upay — deposits are credited within seconds of confirmation.
- Bank transfers: Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank — processing times may vary between 1 and 24 hours depending on the sending institution.
- Minimum deposit: ৳100. Maximum single deposit limits are set by the platform and may be adjusted without prior notice.
Withdrawals
Withdrawal requests will be processed to the same payment method used for the original deposit wherever technically possible. dhk77 does not accept withdrawals to third-party payment accounts. The following conditions apply to all withdrawal requests:
- Your account must be fully KYC-verified before any withdrawal can be processed. Pending KYC documents will delay payment.
- Any active bonus balance is subject to the applicable wagering requirements before the associated funds can be withdrawn. Wagering requirements are specified on the respective promotion pages.
- Minimum withdrawal: ৳500. Withdrawal processing times are typically within 24 hours for verified accounts, but may extend up to 72 hours during peak periods or if additional verification is required.
5. Bonuses & Promotions
dhk77 offers a welcome bonus on first deposit, seasonal promotions (including BPL and Eid campaigns), reload bonuses and other limited-time offers from time to time. All bonuses are subject to the following general conditions in addition to any specific terms stated on the relevant promotion page:
- Bonuses may only be claimed by eligible players who have completed registration and, where required, initial KYC verification.
- Each bonus may only be claimed once per player, household, device, IP address, payment account or any other shared identifier, unless the promotion terms explicitly state otherwise.
- Wagering requirements must be completed within the validity period specified for each bonus. Unused bonus balances and any associated winnings will be forfeited upon expiry.
- dhk77 reserves the right to withhold, cancel or reclaim any bonus — and any winnings derived from wagering on that bonus — if it determines, at its sole discretion, that the bonus was claimed in bad faith, in error, or in violation of these Terms.
- Free spins, where awarded, are valid only on the game(s) designated in the promotion. Winnings from free spins are credited as bonus funds and are subject to the rollover requirement stated in the offer.
dhk77 is not obligated to offer any bonus or promotion and reserves the right to modify or withdraw any active promotion at any time without prior notice.
6. Gameplay Rules
All games available on dhk77 are provided by licensed third-party game studios including, but not limited to, Pragmatic Play, Evolution Gaming, Spribe, Ezugi and Microgaming. The rules and payouts for each game are governed by the respective game provider's certified rule sets, which are available within the game interface.
By placing a bet you acknowledge and accept the RTP and variance of the selected game. dhk77 does not guarantee any specific level of winnings. The following general gameplay conditions apply across the platform:
- Bets placed and confirmed are final and cannot be amended or cancelled. In the event of a technical failure during a game round, the round outcome will be determined by the game provider's server logs, which are the authoritative record.
- Winnings from sportsbook bets are calculated at the odds displayed at the time the bet was accepted. dhk77 reserves the right to void bets placed at clearly erroneous odds due to manifest pricing errors.
- The platform reserves the right to suspend or void a betting market at any time prior to settlement where it has reason to believe that the integrity of an event is in question.
- Any winnings resulting from a system malfunction, software error or manifest error are void. dhk77 will not honour payouts that arise from bugs, glitches or errors in the game system and reserves the right to reclaim any such funds credited in error.
7. Responsible Gaming
dhk77 is committed to promoting responsible gaming practices across its entire player base. The platform provides a suite of tools that allow players to manage their gaming activity. These tools are available within your account dashboard and can be activated at any time:
- Deposit limits: Set daily, weekly or monthly limits on the total amount you can deposit. Once set, a limit can only be increased after a cooling-off period of 24 hours.
- Session time limits: Cap the duration of each gaming session. The platform will notify you when your session limit is approaching and will log you out automatically upon expiry.
- Reality checks: Enable periodic pop-up notifications showing your session duration and net win/loss position at intervals of your choosing.
- Self-exclusion: Temporarily suspend your account for a chosen period (1 week, 1 month, 6 months or 1 year) or request a permanent self-exclusion. During self-exclusion, you will not receive marketing communications from dhk77.
dhk77 strictly enforces its 21+ age policy. The platform uses automated systems and manual review to detect patterns of play that may indicate a problem gambling situation. Where such patterns are detected, the platform may proactively contact the player and, if necessary, impose account restrictions. For support with problem gambling, players are encouraged to seek assistance from qualified counselling organisations in Bangladesh.
8. Prohibited Conduct
The following conduct is strictly prohibited on dhk77. Any player found to have engaged in prohibited conduct may have their account immediately suspended or permanently closed, any pending withdrawals withheld and any winnings forfeited:
- Collusion with other players to manipulate the outcome of any game, sporting event or betting market.
- Use of automated betting software, bots, scripts, artificial intelligence tools or any other mechanical or electronic device to obtain an unfair advantage.
- Exploiting software bugs, glitches or errors to generate winnings that would not have arisen under normal game operation, and failing to report such bugs to support.
- Providing false, misleading or fraudulent information during registration, KYC verification or any communication with dhk77 support or compliance teams.
- Money laundering, structuring deposits to avoid detection, or using the platform for any purpose other than legitimate recreational gaming.
9. Intellectual Property
All content on the dhk77 platform — including but not limited to the brand name, logo, website design, text, graphics, software, game interfaces, promotional materials, data compilations and all other intellectual property — is owned by or licensed to dhk77 and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your own personal, non-commercial recreational purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from this platform without the prior written consent of dhk77. Any unauthorised use of platform content may expose you to claims for damages and other legal remedies.
10. Limitation of Liability
To the fullest extent permitted by applicable law, dhk77 shall not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenues, data, goodwill or other intangible losses, arising out of or related to your use of or inability to use the platform, including losses resulting from game outcomes, technical interruptions, payment processing delays, force majeure events or the acts or omissions of third-party game providers or payment partners.
Where dhk77's liability cannot be excluded by law, it is limited to the total amount deposited by you on the platform in the thirty (30) days immediately preceding the event giving rise to the claim. Nothing in these Terms excludes liability for death or personal injury caused by dhk77's negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under applicable law.
11. Amendments to These Terms
dhk77 reserves the right to amend, update or replace these Terms at any time. When changes are made, the revised Terms will be posted at https://dhk77.ws/terms-conditions with an updated "Last Updated" date. For material changes, dhk77 will endeavour to provide reasonable advance notice via a platform notification or email to your registered address.
Your continued use of dhk77 following the posting of amended Terms constitutes your acceptance of those amended Terms. If you do not accept the amended Terms, you must cease using the platform and contact support to close your account and arrange the return of any withdrawable balance.
12. Contact Us
If you have any questions about these Terms, wish to make a complaint, or need to contact the dhk77 compliance team regarding your account, please reach out to us in writing. All queries are handled in accordance with our support response standards. Typical response time is within 24 hours during Bangladesh Standard Time (BST, UTC+6) business hours.
Email: [email protected]
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